> [!warning] Service Closed > Rafiki was closed in 2025 and has been superseded by [[SU Connectors]], which provides a more comprehensive social prescribing approach. ## What Was Rafiki? Rafiki was Salford Students' Union's peer-to-peer telephone support service. Trained student volunteers would call first-year students individually to check in on their wellbeing and help them connect with university life. ## Key Features (Historical) - Trained student volunteers making proactive calls - Focus on first-year students - Wellbeing check-ins and signposting - Connected students to SU activities and support services ## Why It Changed The service evolved into [[SU Connectors]], which provides: - A broader social prescribing model - One-to-one guidance and referral pathways - Connection to clubs, societies, and peer-led groups - Integration with the [[Tackling Loneliness Theory of Change]] (Intervene strand) ## Historical References Rafiki was referenced positively in the [[Price Waterhouse Coopers (PwC) internal audit]] as an example of effective SU-University partnership working. ## See Also - [[SU Connectors]] - Current service - [[Social Prescribing]] - The approach - [[Intervene (Tackling Loneliness)]] - Strategic framework - [[Tackling Loneliness at Salford]] - Overall approach